Refund and Cancellation Policy

Consulting services are customized to each client. Refund eligibility for consulting services depends on the terms outlined in your specific service agreement. If you need to cancel or reschedule a session, please notify us at least 24 hours in advance. Sessions cancelled less than 24 hours in advance may not be eligible for a refund or rescheduling.

Due to the nature of digital products, refunds are generally not available once content has been accessed or downloaded. If you experience a technical issue that prevents access to your purchase, contact us at info@shesthabrand.com and we will work to resolve the issue.

Academy membership cancellations and refunds are governed by the terms of the academy platform where your membership is managed. Please refer to that platform's cancellation policy or contact us for assistance.

Tax software availability and enrollment are subject to eligibility, active provider relationships, and a written customer agreement. Pricing, transmission charges, payment terms, and the applicable refund policy will be disclosed before a customer purchases or enrolls.

Refund and cancellation terms for the AI Automation Platform are governed by the platform's own terms of service. Please refer to the platform terms or contact us for assistance.

To request a refund, contact us at info@shesthabrand.com with your name, purchase details, and reason for the request. Refund requests are reviewed on a case-by-case basis and processed within 5-10 business days of approval.

The following are generally non-refundable: services already rendered, custom work already completed, digital products that have been accessed or downloaded, and third-party platform fees governed by separate terms.

If you have questions about our refund or cancellation policy, contact us at info@shesthabrand.com.